These Terms of Use ("Terms") govern your access to and use of the website located at https://www.mapleleafqualityrenos.ca, including all pages, subdomains, forms, content, and features (collectively, the "Website"), operated by Maple Leaf Renos Group Inc., operating as Maple Leaf Quality Renos ("Maple Leaf Quality Renos," "we," "us," or "our").By accessing, browsing, or using the Website, submitting a form, or otherwise interacting with us through the Website, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.
If you do not agree, do not use the Website.
These Terms apply to all visitors, prospective clients, and clients.
You must be at least 18 years of age and legally capable of entering into a binding contract to use the Website's enquiry and estimate features. Our services are offered only for properties located in Ontario, Canada, within the service areas listed on the Website. By submitting a request, you represent that you are the owner of the property, an authorized occupant, or a person duly authorized to act on the owner's behalf.
Content on the Website, including service descriptions, price ranges, cost guides, project timelines, FAQs, blog articles, gallery images, and promotional messaging, is provided for general information and marketing purposes only. It does not constitute:
No contractual relationship is created by using the Website or submitting a form. A binding relationship arises only when both parties sign a written Contract.
Any cost ranges, budget guides, or duration ranges shown on the Website, including the project timeline ranges published in our FAQs, are illustrative general references drawn from typical Greater Toronto Area projects. Actual cost and duration depend on scope, existing conditions, structural findings, material selections, municipal permit processing times, inspection scheduling, product availability, and other factors outside our control.
Only a written Estimate prepared after a consultation and site or virtual assessment reflects pricing for your project, and only the signed Contract is binding.
Estimates are valid for the period stated on the Estimate document, or for 30 days if no period is stated, and are subject to withdrawal or revision before acceptance.
Content describing permit requirements, Ontario Building Code provisions, secondary suite standards, or municipal processes is a general summary that changes over time and varies by municipality. It is not a substitute for a professional assessment of your specific property. Do not rely on the Website in deciding whether your project requires a permit. We assess permit requirements individually during consultation.
We offer a free, no obligation consultation, conducted in person or virtually. Booking a consultation does not obligate you to proceed and does not obligate us to accept the project. We may decline any project, including for reasons of scope, scheduling capacity, site conditions, safety, or regulatory feasibility.
Our published commitment to match or beat an equivalent competitor quote by up to 5% is subject to the following conditions: a) You must supply the competing quote in writing, on the competitor's letterhead or official document, dated within 30 days; b) The competitor must be a legitimate business operating in Ontario, carrying valid liability insurance and WSIB coverage, and using licensed trades for licensed work; c) The quote must cover a materially equivalent scope, including the same work areas, the same or comparable material grades and product lines, the same permit and engineering inclusions, the same mechanical and structural scope, and a comparable schedule; d) Quotes that omit permits, engineering, disposal, structural work, or other required scope items are not equivalent and are not eligible; e) The commitment does not apply to quotes that are unverifiable, expired, withdrawn, verbal, cash based, unpermitted, or from a party operating without required licensing or insurance; f) The commitment cannot be combined with other discounts or promotions unless we agree in writing; g) We determine equivalency acting reasonably and in good faith, and we reserve the right to decline where equivalency cannot be established.
Promotional offers advertised on the Website or in our Google and Meta advertising, including savings of $500 to $5,000 on a project, are subject to these conditions unless the specific offer states otherwise.
How the discount is calculated
Eligibility and how to claim
What the discount does not apply to
Changes to offers
Where an offer is advertised on Google, Facebook, or Instagram, the terms of the specific ad and its landing page apply, together with these Terms.
We are not a lender, credit broker, mortgage broker, or financial adviser, and we do not provide credit. We refer interested clients to Financeit Canada Inc., an independent third party financing provider. All financing is offered, underwritten, approved, and administered by Financeit under Financeit's own agreements, rates, and terms.
References to financing amounts on the Website, including a range of $500 to $100,000, describe the program's outer limits and are not a representation that any particular applicant will qualify for any particular amount.
Where we perform Services for you, the signed written Contract, together with its schedules, drawings, specifications, allowances, and change orders, is the complete agreement between us regarding that project. In the event of a conflict between these Terms and the Contract, the Contract governs the Services. These Terms continue to govern your use of the Website.
Payment schedules are documented in each Contract before work begins and vary by project size and scope. Any payment structure described on the Website is a general illustration and is not binding until it appears in your signed Contract.
Our workmanship warranty covers defects in the quality of our own installation and construction work. The duration of coverage is determined by the value of your Contract, before applicable taxes:
| Contract value (before taxes) | Workmanship warranty |
|---|---|
| $100,000 or less | 1 year |
| More than $100,000 | 2 years |
How the term is determined.
The applicable tier is set by the Contract value at the time of signing. Where the value changes through executed change orders before final completion, the tier is recalculated on the final Contract value, and a project that crosses the $100,000 threshold receives the longer term.
When coverage starts.
The warranty period begins on the date of substantial completion and final walkthrough sign off, or the date of final municipal inspection approval where later, as recorded in your Contract.
Making a claim.
Report any suspected workmanship defect to us in writing at contact@mapleleafqualityrenos.ca or by telephone within the warranty period and within a reasonable time after you become aware of it. We will inspect the reported deficiency and, where it is covered, correct it at no cost to you. Warranty coverage is conditional on your Contract being paid in full in accordance with its terms.
What is not covered.
The workmanship warranty does not extend to normal wear and tear; owner supplied or owner specified materials; work, alterations, or repairs performed by you or by any third party after handover; deferred or omitted maintenance; misuse, neglect, or abuse; damage from water intrusion, flooding, or moisture from a source unrelated to our work; settlement, shrinkage, expansion, and seasonal movement within normal industry tolerances; cosmetic variation in natural materials; damage caused by force majeure events described in Section 19; and defects in manufactured products that are covered by a separate product warranty.
Product and manufacturer warranties.
Manufacturer and product warranties on cabinets, appliances, fixtures, flooring, windows, roofing materials, and similar items are provided by the manufacturer, not by us, and run for the term the manufacturer sets. We assign or pass through those warranties to you where the manufacturer permits.The full terms, coverage, conditions, and exclusions applicable to your project are set out in your written Contract and accompanying warranty document, which govern in the event of any inconsistency with this Section. Nothing on the Website extends, modifies, or creates warranty coverage. This warranty is in addition to, and does not limit, any statutory right or remedy available to you under Section 8.
We carry General Commercial Liability insurance and maintain WSIB compliance, and we engage licensed trades for licensed work. Current certificates are available on request. Statements about licensing, insurance, and compliance on the Website are accurate as at the date published and are subject to renewal cycles.
We identify and manage required permits as part of our Services where the Contract so provides. Municipal review timelines, inspection scheduling, and approval outcomes are controlled by the authority having jurisdiction and are outside our control. We are not responsible for delays caused by permit authorities, utility providers, condominium boards, or third party consultants.
For condominium work, you are responsible for obtaining all approvals required by your condominium corporation, including board approval, alteration agreements, insurance certificates, and elevator or service scheduling, unless the Contract expressly assigns that responsibility to us. We cannot commence work that a condominium corporation has not authorized.
Nothing in these Terms limits, waives, or excludes any right, remedy, warranty, condition, or guarantee that cannot lawfully be limited or excluded, including rights under the Consumer Protection Act, 2002 (Ontario) as amended or replaced, the Competition Act (Canada), and the Sale of Goods Act (Ontario).Where a provision of these Terms is inconsistent with a mandatory statutory consumer right, that provision does not apply to the extent of the inconsistency, and the statutory right prevails.
Cancellation rights. Where a renovation agreement is negotiated and signed at your home or at a location other than our place of business, it may be a "direct agreement" under Ontario consumer protection legislation, giving you the right to cancel without reason within 10 days after you receive a written copy of the agreement. Additional statutory cancellation rights may apply where required disclosure is not provided. Your specific cancellation rights, and how to exercise them, are set out in your Contract as required by law.
All Content on the Website is owned by or licensed to Maple Leaf Quality Renos and is protected by the Copyright Act (Canada), Canadian and international trademark law, and other intellectual property laws. The name "Maple Leaf Quality Renos," our logo, and our brand elements are our trademarks, whether registered or unregistered.
We grant you a limited, revocable, non exclusive, non transferable licence to access and view the Website for your personal, non commercial purposes, and to print or download individual pages for the purpose of evaluating our services.
You may not, without our prior written permission:
Some images, product depictions, and material on the Website may be licensed from third parties or depict third party products and brands. Those rights remain with their owners. Third party trademarks appearing on the Website are the property of their respective owners and their appearance does not imply endorsement or affiliation.
If you believe Content on the Website infringes your copyright, contact us at contact@mapleleafqualityrenos.ca with a description of the work, the URL of the allegedly infringing material, your contact information, and a statement of your good faith belief. We will investigate and respond promptly.
You agree that information you submit is accurate, current, and complete, and that you are authorized to provide it. Providing false information may result in an inaccurate Estimate, project delays, or termination of the Contract.
By sending us a Submission, other than personal information governed by our Privacy Policy, you grant us a worldwide, royalty free, perpetual, irrevocable, sublicensable, non exclusive licence to use, reproduce, adapt, publish, and display that Submission in connection with our business and marketing. This applies, for example, to reviews and testimonials you provide for publication. We do not claim ownership of drawings, specifications, or documents prepared by your own architect, designer, or engineer. You represent that you have the right to provide those materials to us for use on your project.
We do not accept unsolicited proposals for business ideas, marketing concepts, or inventions. Any unsolicited idea you send is provided on a non confidential basis and may be used by us without obligation.
You must not submit anything that is unlawful, defamatory, harassing, discriminatory, obscene, misleading, infringing, or that contains malware or another person's personal information provided without their consent.
Testimonials published on the Website reflect the experiences of actual clients and are published with their consent. Individual results vary with project scope, budget, property condition, and selections. A testimonial is not a guarantee, warranty, or prediction that you will achieve a comparable result, cost, or timeline. We do not offer compensation in exchange for positive reviews, and we do not publish fabricated, incentivized, or misleading endorsements, consistent with the Competition Act and with the advertising policies of Google and Meta.
By submitting a form or contacting us, you consent to be contacted by telephone, text message, email, or video call regarding your enquiry, using the contact details you provide and the method you indicate.
You agree not to:
We may investigate suspected violations, cooperate with law enforcement, and suspend or terminate access without notice.
The Website links to and interoperates with third party services, including Financeit, Google, Meta Platforms, review platforms, supplier and manufacturer sites, and municipal websites. We do not control and are not responsible for the content, availability, accuracy, products, services, terms, or privacy practices of any third party. Links are provided for convenience and do not constitute endorsement. Your dealings with any third party, including any purchase, application, or agreement, are solely between you and that third party. Where the Website embeds Google Maps, your use of that feature is subject to the Google Maps/Google Earth Additional Terms of Service. Where our forms use Google reCAPTCHA, use is subject to Google's Privacy Policy and Terms of Service.
We are committed to providing a website and services that are accessible to people with disabilities, consistent with the Accessibility for Ontarians with Disabilities Act, 2005 and its Integrated Accessibility Standards. If you encounter a barrier on the Website, or if you require information from the Website in an accessible format or with communication support, contact us at contact@mapleleafqualityrenos.ca or +1 (647) 496-3360. We will consult with you and provide the information in a suitable format in a timely manner and at no additional cost.
The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, and subject to Section 8, we disclaim all representations, warranties, conditions, and guarantees of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non infringement, in relation to the Website and its Content. Without limiting the foregoing, we do not warrant that:
Pricing, availability, offers, and product information may change without notice. Colours, finishes, and materials shown in photographs may differ from actual appearance due to display settings, lighting, and manufacturing variation.
This Section 16 applies to the Website only. It does not disclaim the warranties and obligations we assume under a signed Contract for Services.
To the fullest extent permitted by applicable law, and subject to Section 8:Maple Leaf Quality Renos, its directors, officers, employees, agents, subcontractors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with your access to or use of, or inability to use, the Website or its Content, whether based in contract, tort (including negligence), strict liability, statute, or otherwise, even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of or relating to the Website will not exceed one hundred Canadian dollars (CAD $100).This Section does not limit our liability for the performance of Services under a signed Contract, which is governed by the Contract, nor does it limit liability that cannot be limited by law, including liability for fraud, fraudulent misrepresentation, or personal injury or death caused by negligence. Some jurisdictions do not allow certain limitations. Where a limitation is unenforceable, it applies to the maximum extent permitted.
You agree to indemnify, defend, and hold harmless Maple Leaf Quality Renos and its directors, officers, employees, and agents from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising out of or related to:
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, severe weather, flood, fire, epidemic or pandemic, labour disputes and strikes, supply chain disruption, material shortages, transportation delays, utility interruption, cyber attack, act of government, changes in law, permit authority delay, inspection scheduling delay, condominium board delay, war, civil unrest, and terrorism.
We may modify, suspend, or discontinue the Website or any part of it at any time without notice or liability. We may terminate or restrict your access to the Website at any time, for any reason, including breach of these Terms. Sections 9, 10, 16, 17, 18, 21, and 22 survive termination.
These Terms and any dispute arising out of or in connection with them or the Website are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario, subject to any statutory right you have to bring a claim in Small Claims Court or before another tribunal having jurisdiction.
Before commencing a proceeding, we ask that you contact us in writing so that we can attempt to resolve the matter directly. Many issues are resolved quickly at this stage. Nothing in this Section prevents either party from seeking urgent injunctive relief. Disputes arising from a signed Contract are governed by the dispute resolution provisions of that Contract, which may include mediation or arbitration.
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Website, and supersede prior communications regarding the Website. They do not supersede a signed Contract for Services.
Severability. If any provision is held invalid or unenforceable, that provision is severed or read down to the minimum extent necessary, and the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of that provision or of any other provision.
Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.
Headings. Headings are for convenience only and do not affect interpretation.
Language. These Terms are drafted in English. Les parties ont exigé que ce document soit rédigé en anglais.
Currency. All amounts are in Canadian dollars unless stated otherwise.
We may revise these Terms at any time by posting an updated version on the Website with a revised "Last Updated" date. Changes take effect when posted. Material changes will be indicated on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. If you do not agree, discontinue use of the Website. These Terms as they existed when you signed a Contract continue to apply to that Contract.
Maple Leaf Quality Renos
Telephone / Text: +1 (647) 496-3360
Email: contact@mapleleafqualityrenos.ca
Available seven days a week
These Terms of Use should be read together with our Privacy Policy.
Effective Date: June 1, 2026
Last Updated: August 30, 2026